Appointment and Dock Door Scheduling

Phone Screen

A key aspect of dispatching is avoiding conflicts in yard slot or dock door usage, i.e. appointment setting. Though this may sound like an operational detail, in reality the dock door or appointment times have direct procurement impacts.

In the software, every site can have a list of yard slots or dock doors, along with rules such as what they can be used for, how fine grained they can be scheduled, and their particular working hours. Carriers who accept a tender can then select from the available appointment slots, and revise them later if allowed and available. The result is a scheduling process that is merged into procurement and self-serve for all the carrier community. And very easy to use.